Messages

1

Technical Support / Re: Game doesn't launch (Steam)

« on: February 20, 2015, 11:23:46 PM »

File name:   aticfx32.dll
Publisher:   Advanced Micro Devices, Inc.
Product name:   AMD Inc. Radeon DirectX 11 Driver
Description:   aticfx32.dll
Typical file path:   C:\Windows\System32\aticfx32.dll

This was probably installed with directx I would suggest updating directx and trying again.

2

Technical Support / Re: Launch issue

« on: February 20, 2015, 10:10:42 PM »

Same problem with less errors.

Failed loading config.xml
Initializing game
ARPGGame()
Window icon set
OGL: 4.4.13283 Compatibility Profile Context 14.501.1003.0
Starting game
Initialize achievments, Steam and master server
Loading config settings
Loading controllers
Initialize sound
Sound device: SB X-Fi Audio [7F00]
Initialize renderers
GLState: NoError
Initialize physics
Start game
Loading resources
Resource error: doodads/generic/trap_stalactite.xml: All doodad transitions must have existing from and to states
Resource error: doodads/generic/trap_stalactite_e.xml: All doodad transitions must have existing from and to states
GLState: NoError
Loading Language
Initializing game

EDIT: I don't think this is caused by the resource errors.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:           Hammerwatch.exe
  Application Version:           1.0.0.0
  Application Timestamp:   541853d3
  Fault Module Name:           ct_oal.dll
  Fault Module Version:   6.0.1.1375
  Fault Module Timestamp:   4be1599d
  Exception Code:           c0000005
  Exception Offset:           0000dd94
  OS Version:                   6.1.7601.2.1.0.256.1
  Locale ID:                   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

ct_oal is creative technologies open audio library. So this appears to be a problem with the openAL dll. I tried running the openAL in the _CommonRedist folder it did nothing to help this issue. However I already had openAL installed and I am using a creative sound card. If I had a newer version of openAL installed and the one from this game did not install because of that then there may be a problem if the newer one won't work for this game. I have to check the version I have installed.

EDIT2: Looks like openAL has been the same since like 2010 and I already had 2.0.7.0 installed. This is the same version that comes with this game so for now there is no way for me to further troubleshoot why the game crashes openAL at launch.

Additionally I tried launching the game and it just hanged up I cannot end the process and now must restart my computer to get rid of it.