Author Topic: Bought game but dont have it?  (Read 8357 times)

Steven

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Bought game but dont have it?
« on: November 18, 2013, 04:09:06 AM »
I just bought the game off the website with paypal, but I was not given a link or anything to download the game?

I'm a little confused about what I am supposed to do to get the game...

Please help

Hipshot

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Re: Bought game but dont have it?
« Reply #1 on: November 18, 2013, 08:26:49 AM »
You bought the game from our website using the widget? I suppose you get an email from humble with the game and steam code right?

Drydd

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Re: Bought game but dont have it?
« Reply #2 on: November 27, 2013, 10:31:24 PM »
I bought the game in June and didnt recieve an email, or my provider just deleted it... what could i do? :s

Heretic

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Re: Bought game but dont have it?
« Reply #3 on: November 27, 2013, 11:56:35 PM »
If you give me your Steam account I'll send you a copy!

YuiGoto

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Re: Bought game but dont have it?
« Reply #4 on: December 01, 2013, 09:51:15 PM »
Same problem here, I think.

Just bought the game on the Humble Store, got stuck at the "Processing...Waiting for Paypal" window, paypal payment processed, credit card charged, but no link or key to the game yet... :'(

Guess I'm stuck watching videos of gameplay until I get the key... :'(

BTW, is it OK to close this "Processing..." window already? It's been like this for at least 20 minutes... :-\

Could have bought it from Steam, but wouldn't get it DRM-free and the soundtrack... :P

Update:
Just received the e-mail with the key! =D

Gotta work, but I'm so excited to play! Guess I'll pull an all-nighter to play and work...;P
« Last Edit: December 02, 2013, 12:57:39 AM by YuiGoto »

Jeb

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Re: Bought game but dont have it?
« Reply #5 on: December 02, 2013, 09:08:28 PM »
Bah, I need to pay closer attention when buying games. I hate using Steam for really no reason, and would have preferred owning this game DRM-free. I wonder why developers don't provide one with the other, but that's just me, I'm not privy to the industry or their licensing and distribution methods.

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Re: Bought game but dont have it?
« Reply #6 on: December 02, 2013, 09:17:12 PM »
When you buy this on our page, you get both a steam key and the drm free version...

Jeb

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Re: Bought game but dont have it?
« Reply #7 on: December 02, 2013, 09:24:32 PM »
A little late for that now. It's not your fault. I don't really ever think about looking for a DRM-free copy first. I would have purchased it through Humble had I noticed it, but I used Steam since it is where I found the game. If I can in the near future, I'll buy it via your site too, but we'll have to wait to see.

Myran

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Re: Bought game but dont have it?
« Reply #8 on: December 04, 2013, 03:28:20 PM »
You can just copy the game from the Steam folder to wherever you want, we don't actually have DRM on the Steam version either.

Jeb

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Re: Bought game but dont have it?
« Reply #9 on: December 05, 2013, 02:37:05 AM »
That's good to know, but will be an issue with updating, if I ever stop using Steam. Thanks for the reply and information though.

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Re: Bought game but dont have it?
« Reply #10 on: December 05, 2013, 10:58:38 AM »
No, you will still get updated drm free versions, but they might be "the entire game" instead of a small patch, not that the game is that big though =)