Game doesn't launch (Steam)

[lanied]

Hi, I am trying to run the game on my laptop, windows 7, Intel HD graphics.
Yes I have updated my graphics drivers, adding the extra DLL file, reinstalling, verifying, admins privileges etc.
Sometimes I get error messages, sometimes I dont.
I've posted on the Steam forums, but no one has any answers, yet a lot of us have the same problem.

Is anyone going to come up with a solution, or just leave a lot of unsatisfied, and basically scammed, customers.

[Myran]

You say you sometimes get error messages, what are those messages? And can you upload your error.txt and game.log?

[lanied]

So most of the time, I dont even get an error message, but after exploring some logs in the depths of my computer, I find these 3:

Fault bucket 257863970, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Hammerwatch.exe
P2: 1.0.0.0
P3: 534ec98f
P4: aticfx32.dll
P5: 8.17.10.1047
P6: 4cabd6fc
P7: c0000005
P8: 00025861
P9:
P10:

Attached files:
C:\ _____\AppData\Local\Temp\WERD455.tmp.WERInternalMetadata.xml

These files may be available here:
C:\_______\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Hammerwatch.exe_c7f5678647256fdb8cdf2956b3d6f9448a6ff5d_1899e1bd

Analysis symbol:
Rechecking for solution: 0
Report Id: 72c3851b-e504-11e3-bd63-b870f4c47a23

------------------------------------------------------------------------------------------

Faulting application name: Hammerwatch.exe, version: 1.0.0.0, time stamp: 0x534ec98f
Faulting module name: aticfx32.dll, version: 8.17.10.1047, time stamp: 0x4cabd6fc
Exception code: 0xc0000005
Fault offset: 0x00025861
Faulting process id: 0x24c
Faulting application start time: 0x01cf7911326f674e
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Hammerwatch\Hammerwatch.exe
Faulting module path: C:\Windows\system32\aticfx32.dll
Report Id: 72c3851b-e504-11e3-bd63-b870f4c47a23

-----------------------------------------------------------------------

Application: Hammerwatch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at SDL2.SDL.SDL_CreateWindow(System.String, Int32, Int32, Int32, Int32, SDL_WindowFlags)
   at ARPGGame.ARPGGame..ctor(System.Xml.Linq.XElement, Int32, Int32, Boolean, ARPGGame.StartParameters)
   at ARPGGame.Program.Main(System.String[])


Do these mean anything to anyone?

[lanied]

And what I think to be the log for the game is:

Game 1.22
WorkingDirectory set to: C:\Program Files (x86)\Steam\steamapps\common\Hammerwatch
Failed loading config.xml
Initializing game
ARPGGame()

[___Pyro___]

I have the same game.txt and the exact same problem. I already tried updating every redistributable, re installing them manually, updating my graphics drivers, verifying the game cache, uninstalling and re installing, using the standalone version, and changing resolution and fullscreen in the config. I also tried using the openAL extension, and, of course, restarting my computer. Even after scouring every possible forum, I still cannot find the solution to this.

[Takashib]

I have the same problem

I have the same game.txt and the exact same problem. I already tried updating every redistributable, re installing them manually, updating my graphics drivers, verifying the game cache, uninstalling and re installing, using the standalone version, and changing resolution and fullscreen in the config. I also tried using the openAL extension, and, of course, restarting my computer. Even after scouring every possible forum, I still cannot find the solution to this.

[corpsecrank]

File name:   aticfx32.dll
Publisher:   Advanced Micro Devices, Inc.
Product name:   AMD Inc. Radeon DirectX 11 Driver
Description:   aticfx32.dll
Typical file path:   C:\Windows\System32\aticfx32.dll

This was probably installed with directx I would suggest updating directx and trying again.